Anything ordered through the website can be returned or exchanged within 14 days so long as it hasn’t be worn or used and still has its tags on. You are responsible for the cost of returning the item.
Custom, personalised and bespoke products cannot be returned or exchanged as it’s been made just for you.
You can cancel your order and obtain a full refund if your order is still processing and not dispatched. If however your order has been dispatched you will need to return the order to us at your own expense, so email firstname.lastname@example.org asap.